NetEx Services

For over two decades, NetEx has met the needs of the world's most demanding businesses. Our customers depend on trouble-free high performance data transport. And they demand the most responsive support and a single point of contact for all performance, service and enhancement requirements. These have always been the hallmarks of NetEx professional and customer services.

NetEx provides:

Proactive Notifications on Product Updates

NetEx offers proactive e-mail notifications to registered customers on updates to products as a new service. NetEx strongly recommends that all customers register. Interested persons may register here.

Normal Business Hours - Direct Help

Experienced NetEx technical resources are on call from 8 AM to 5 PM U.S. Central time, M-F, to provide toll-free assistance with product questions and issues.

24x7 Emergency Assistance

After regular business hours, on-call NetEx technicians assist in emergency situations.

Professional Services

NetEx offers professional services whenever needed on any and all product-related issues. NetEx professional services range from installation assistance to system and network configuration.