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This table has links to the support items available online for superceded HyperIP releases. 

Information for the current HyperIP release is in the SelfHelp Matrix.

Refer to our Support Policies.

Information last updated:

12 April 2006

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Non-current HyperIP release history

 

HyperIP Release 5.4.5 (December 2005)

Problems/Issues fixed in 5.4.5

#824: running bi-directional Segment Size Tests, HyperIP fails and active connections stop. 

Workaround: HyperIP failover to backup occurs if configured for AHS, and HyperIP software restarts automatically.

Fix: Locking code added to avoid using released data areas.

#828:  It is difficult to relate 'Trap 7' SNMP alert (session established) with a specific 'Trap 8' SNMP alert (session terminated).

Workaround: none

Fix: Trap message text added to associate the established & terminated messages.

#848:  No way to cancel segment size test. Clicking 'STOP' or 'EXIT' on your browser may allow you to go on to other commands.  The test continues to attempt communication with the remote HyperIP.

Workaround: none

Fix: Added 'Kill Segtest' function on web.  The test runs in background & results must be requested.

#879:  Compile error using 3rd party compiler SNMPc on HYPERIP-MIB.

Workaround: new HYPERIP-MIB.txt is on our support site.  download it and compile on your SNMP client system.

Fix: new MIB is in the release.

#885:  Traffic stops flowing but no failover occurs, and management communication to the HyperIP is unavailable.

Workaround: Power appliance off, then on.

Fix: Corrected memory management problems with connection termination.

#889:  UDP flows show forever in connection display, when the remote HyperIP resources are unavailable.

Workaround: Restart Force or Reboot.

Fix: Changed to release the outstanding resources.

OPERATIONAL/PROCEDURAL IMPACT

1) Segment Test initiated from the web now runs in background and will not wait to display results.  If the test is taking too long or hanging due to poor network conditions or configuration, a 'Kill Seg Test' button is provided.  Results may be displayed at any time and will show interim results while the test runs.

2) Trap 7 (session established) and Trap 8 (session terminated) message text has changed so they can be related more easily.  Examples:

ref 1717: session terminated, req=0x6, status=0, lhost=HIP1P, rhost=HIP2P , rname=S1P2P
ref 1724: session established, lhost=HIP1P, rhost=HIP2P , rname=S1P2P

FEATURES/ENHANCEMENTS
 

1) 'Display Networking Stats' added to web Maint page Misc Commands.  Output is like 'netstat -s'.

2) 'Display HyperIP State' now includes a count of times that transmission was delayed because the output buffer limit was exceeded (OLimCnt).  This can occur if HyperIP is sending many very small buffers.

DOCUMENTATION UPDATES
 

none


HyperIP Release 5.4.4 (October 2005)

Problems/Issues fixed in 5.4.4

#854,861:  Problems converting data interface between fibre & copper.

Workaround: Restart Force or Reboot

Fix: Delay firewall change until reboot.


HyperIP Release 5.4 (September 2005)

OPERATIONAL/PROCEDURAL IMPACT

1) CRITICAL SECURITY UPDATE - Network Executive Software strongly recommends this upgrade as it contains closure of a critical security issue dealing with Apache, SSH, SSL, and SNMP packages.
2) Product license expiration warnings will be issued at expiration time, regardless of warning interval settings.
3) Default settings for management access have been tightened up to be serial port access, and only SSH and HTTPS for management port (i.e. no management on the data port).
4) All access to the management interface requires a password (read and modify).

5) Utility user 'admin' has been changed to 'hipadmin'.  The default password is set to the HyperIP serial number. If you are installing on a previously configured HyperIP, the password remains as set.

6) ntp (network time protocol) 'passive mode' is now disallowed.  Default setting is 'nontp'.

FEATURES/ENHANCEMENTS

1) Rate Limit Scheduling based on Day, Time of Day, or Date. Up to 31 rules are allowed.2) Lockdown by default more services on management and data ports to increase security.
3) Proxy Add or Delete no longer causes a ‘Restart Force’ to be pending.
4) Multiple Deletes are allowed for Proxies, TCPdumps & DiagDumps from web.
5) Specific TCPdump or DiagDump file can be moved from a list.
6) More connections can be displayed by HIPSTATUS and ‘Display HyperIP Connects’ from web.
7) New web commands: ‘Display Interface Stats’, ‘Display Raw NICstats’, Display TCP Connect Log

DOCUMENTATION UPDATES
 

1) New User Guide

2) New HyperStart Guide (installation verification section added)

Problems/Issues fixed in 5.4

#714:  Performance lower than expected with large variances in measured round-trip times.

#717:  With many active TCP connections, status display may be truncated.
#784:  Displayed connection byte counts can go negative.
#798:  NetBackup using iSCSI proxy mode does not connect via HyperIP.
#805:  Multiple TCP connections can be established using the same port. 
#806, 807, 825:  Problems reconnecting after failover: No active routes, invalid ARP table entries, with Spanning Tree protocol.

HyperIP Release 5.3.18 (June 2005)

OPERATIONAL/PROCEDURAL IMPACT

1) CRITICAL SECURITY UPDATE - Network Executive Software, Inc. strongly recommends thisupgrade as it contains closure of a critical security issue dealing with the admin password. Special characters allowed access to the admin user when entered in the password. admin password should be changed prior to downloading this update. The following special characters cannot be used in a password:   apostrophe, back-tic, back-slash, double-quote

FEATURES/ENHANCEMENTS
 

None

DOCUMENTATION UPDATES
 

None

Problems/Issues fixed in 5.3.18

#621:  Data is not accelerated over HyperIP.  Message in HyperIP log like:

           "Received non-dynpam msg to DREF 0Xf0f4b595 from DREF 0X7f".

#698:  Certain special characters in the admin password always allow access.


HyperIP Release 5.3.12 (May 2005)

OPERATIONAL/PROCEDURAL IMPACT

1) Performing a 'restart force' may take up to an additional 30 seconds to complete.

2) A reboot is now required after a new code release install. The installer issues reminder messages at the end of its process.

FEATURES/ENHANCEMENTS
 

None

DOCUMENTATION UPDATES
 

None

Problems/Issues fixed in 5.3.12

#???:  Gateway disable doesn’t work via the dialog

Workaround: Use Web interface.

#670:  Restart Force may cause HyperIP to freeze

Workaround: reboot.

#671: HyperIP MIB not available via SNMP Get and Graphing may not initialize

Workaround: reboot.

#666:  HyperIP state may show ‘stopped’ when HyperIP is running

Workaround:  'Restart Force' or reboot.

#643:  Traceroute to HyperIP’s virtual IP address is blocked by firewall

Workaround:  Traceroute to the real IP address

#688:  Web interface allows modification of management access even when using only the data port - may lock out access from the web and/or telnet.

Workaround:   Don't disable mgmt access if not using a separate mgmt port.

#635:  Unconnected TCP connect control blocks are left around for long periods of time, consuming HyperIP resources and cluttering the HyperIP status display.

Workaround:  'Restart Force' or reboot. 


HyperIP Release 5.3.4 (March 2005)

OPERATIONAL/PROCEDURAL IMPACT

None

FEATURES/ENHANCEMENTS
 

None

DOCUMENTATION UPDATES
 

None


HyperIP Release 5.3 (January 2005)

This new release of HyperIP software includes the following features:

  • Selectable data interface (copper/fiber); which migrates related configuration parameters to the newly selected interface.
  • Change to the resets, with an addition of viewing areas and/or components affected (reset is required to have configuration changes implemented).
  • Performance graphs for 1 hour, day, week, and month, showing transmitted, received, and compressed bytes and the re-transmit ratio.
  • A utility to calculate the instantaneous link capacity and available capacity.
  • Added capability to set/view Ethernet interface options for flowcontrol and MTU size
  • Additional SNMP traps for network connection changes between appliances
  • Transport tuning utility to determine the optimum transmit segment size for HyperIP; this is useful for networks which have consistently high packet loss.
  • Additional TCP (and "UDP") connection statistics log
  • FTP Proxy mode of operation
  • Improved Diagnostic aids/utilities for diagnosing network and HyperIP configuration problems.
  • Improved HyperIP status display to provide more intuitive information regarding traffic flow and HyperIP operation.
  • Closed the window of opportunity for a TCP connection to get forwarded when failover is occurring and HyperIP is restarting. Added a configuration option for non-accelerated traffic to be forwarded or blocked.
  • Improved response time for the "dumpdiag" command when the remote appliance is unreachable.
  • Improved re-configuration of HyperIP endpoint name.

Problems/Fixes in Release 5.3

Problem 5a:  The HyperIP boot sequence may take 1-2 minutes longer with this release. 

Cause:  If the NTP service is configured as ‘active’ HyperIP will wait up to a minute for the network interfaces to become functional, and up to a minute to contact an NTP server, in order to avoid an unnecessary switch of the AHS role. 

Fix or Workaround:  Connect the network interfaces or configure them onboot=no, configure NTP to passive or none or use NTP server(s) that respond, or just wait a minute or two.

Problem 5b:  In an AHS configuration, both the primary & backup HyperIPs can assume the Master role simultaneously.  This can stop data transfers between the HyperIPs.

Cause: If a routing protocol such as Spanning Tree or something else causes a  disruption of communication between the Master/Backup HyperIPs for an extended period (>12 seconds) on the HyperIP subnet, the AHS role becomes ambiguous, the remote Master HyperIP drops its active route,and a code bug prevents proper resyncing. 

Workaround:  To correct the situation if it should occur, Identify  the Master HyperIP with no active route, i.e. messages in the HyperIP log of the form:

hyperip: ic_input:(Lcl:0),Active route not found in fogroup,5001:TPSNOROUT:Route id not found

hyperip: readNetThread(23087,-2144665584:-1,6): send connect request ic_input() returned with xc->status=5001,

and restart that HyperIP.

Fix or Workaround:  Fixed in release 5.1.3. 

Problem 5c:  TCP connections do not complete between certain servers. 

Cause: A HyperIP bug may compute an incorrect IP message checksum for some IP address combinations.

Fix or Workaround:  Fixed in release 5.1.5.

Problem 5d: Netex and HyperIP logs are unreadable from the browser or dialog user interface.

Cause: HyperIP appliances shipped from the factory with code version 5.1 have incorrect permissions on these files.

Fix or Workaround:  Fixed in release 5.1.7.

Problem 5e:  During  a HyperIP fail-over, TCP applications which do automatic timeout and restart may get connected before HyperIP  has re-enabled its intercepts, resulting in a non-accelerated session.

Cause: IP forwarding allows the connection to be completed ‘around’ HyperIP while it is initializing.

Fix or Workaround:  For release 5.3, controls are in place to allow or disallow IP forwarding by default, and to allow the connection to be re-broken & re-established if this should occur.  In the interim, there are 3 update files on our ftp site which provide this capability: EnableForwarding.nex, DisableForwarding.nex, QueryForwarding.nex

They can be downloaded as normal code updates, and applied when the functions are needed.

Problem 5f:  HyperIP operator interface hang – no response to web or dialog commands after a HyperIP restart.

Cause: Occasionally a HyperIP restart can fail to bring all processes down completely, so the processes can’t restart.

Fix or Workaround:  Reboot the appliance.  Fixed in release 5.3

Problem 5g:  Configuration file corrupted after HyperIP config change.  No HyperIP sessions are configured.

Cause: A bug causes the file to be rebuilt incorrectly if changes are made but the basic topology is the same (AHS or not)

Fix or Workaround:  The configuration topology can be changed temporarily from AHS to non-AHS or vice-versa, then back to force the configuration to be rebuilt correctly.  Fixed in release 5.3.

Problem 5h: TCP connections established but hung with no peer on the other end and zero bytes transferred to/from local (in HyperIP State display).

Cause: Attempting to start a large number of concurrent active connections (about 120 in this release).

Fix or Workaround:   Restart HyperIP or reboot.  Fixed in release 5.1.7

Problem 5i:  Traps to mailhub address may not be delivered.

Cause: If the mailhub is configured with an IP address instead of a DNS hostname, it is accepted but fails to function.

Fix or Workaround:  Reconfigure mailhub address as a hostname.   Fixed in release 5.3. 

If this has caused many emails to be generated but nor delivered, they will all come in a rush once the configuration is fixed.  To first  purge all the old queued emails, we have an update file on our ftp server:  delete-email-queue.nex  Download this to your HyperIP appliance(s) and install as an Update.

Problem 5j:  Trap messages may not be sent to SNMP trap server.

Cause: HyperIP cannot resolve its own hostname if it is not in a configured DNS server.

Fix or Workaround:  Add HyperIP names/addresses to DNS.   Fixed in release 5.3.

Problem 5k: Only the first DNS server configured is used for name lookups.

Cause: Config file is not written correctly.

Fix or Workaround:   Fixed in release 5.3.


HyperIP Release 5.1 (July 2004)

  • Proxy Mode
  • bandwidth to 455 Mbps
  • added security
  • web access pw
  • remote logging
  • remote/auto config save/restore

 

Problems/Fixes in Release 5.1

Problem 4e:  If the dialog program running on the serial port is terminated with CTL-c rather than the dialog exit sequence, it can hang in an endless loop.  You can see this is occurring with ‘Display Processor Usage’ from the web ‘Maint’ page. 

Cause:  Bug in 3rd party dialog software on a serial port. 

Fix or Workaround:  Fixed in release 5.1

Problem 4f:  HyperIP loops after many days of continuous operation.

Cause: Bug in HyperIP block number wrap at > 2**31 blocks (c. 2 billion).

Fix or Workaround:  Fixed in Release 5.1

Problem 4g:  Target performance rate drops after a long period of low activity.

Cause: Bug introduced by code to slow down when receiving naks.

Fix or Workaround:   Fixed in Release 5.1.1


HyperIP Release 4.1 (April 2004)

  • Separate Mgmt Port
  • Remote Stats
  • Key Format Change - New Key Required
  • Key Query

HyperIP Release 3.1 (January 2004)

  • Auto Hot Standby
  • Encrypted Updates
  • Limit Access
  • SNMP MIBs
  • Restart on Failure

HyperIP Release 2.0 (October 2003)

  • Implemented with a hard-disk swap
  • Compression
  • Wizard/API
  • Config Save/Restore
  • SWupdate
  • Dynamic Keys

HyperIP Release 1.0 (September 2003)

  • Point to Point
  • MaxRate=155Mb/s

 
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