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NetEx Services
For over two decades, NetEx has met the needs of the world's most demanding businesses. Our customers depend on trouble-free
high performance data transport. And they demand the most responsive support and a single point of contact for all
performance, service and enhancement requirements. These have always been the hallmarks of NetEx professional and customer
services.
NetEx provides:
Normal Business Hours - Direct Help
Experienced NetEx technical resources are on call from 8 AM to 5 PM U.S. Central time, M-F, to provide toll-free assistance
with product questions and issues.
24x7 Emergency Assistance
After regular business hours, on-call NetEx technicians assist in emergency situations.
Professional Services
NetEx offers professional services whenever needed on any and all product-related issues. NetEx professional services
range from installation assistance to system and network configuration.
Click to see details of our Software Support Policy and further information on NESiGate or HyperIP Warranty and Support.
Network Executive Software, Inc. Security Information.
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