NetEx FTP Server

Dumps, logs and other supporting information may be uploaded to our FTP server:

• ftp ftp.netex.com (netexsw.com is also OK, as is 66.173.31.179).

• login as anonymous (you don't need a password - your IP address will be logged)

• cd uploads (for HyperIP issues, cd uploads/hyperip; for NESiGate issues, cd uploads/nesigate)

• PUT the file to a name that can help identify your site and problem, e.g. customername.h211err911.dump. Normally, dumps and other formatted files should be sent in binary mode, text files in ascii mode. You will NOT be able to see the files in this directory.

• Note the filename in the problem report form or in your email or phone call to NetEx Support.

Preparing MVS Files for FTP

This procedure uses the capabilities of TSO Transmit/Receive. Preparing and sending the data to our dump server must be controlled so that the expected original file characteristics can be maintained.

Use the TSO TRANSMIT command to allocate a new dataset and convert the original dataset format. The TRANSMIT command will use default DCB characteristics for the created dataset and will set the LRECL to 80, the BLKSIZE to 3120, and the RECFM to FB. It is important to maintain known dataset characteristics so that when the dataset is received, it can be reconstructed correctly.

Use TSO TRANSMIT to convert the original dataset (nodename is the system name and your TSO ID name):

  TRANSMIT nodename.userid DSNAME(original) OUTDATASET(new DSN)

Transmit the new dataset to the dump server location as a binary file using the FTP procedure above.

IE problem Q219287

If you are having difficulty with FTP connects to us using Internet Explorer, see this Microsoft notice (Q219287).

Configuring a MS Internet Explorer Browser for anonymous ftp transfers

> Use Registry Editor to open the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

> Check the data value of the EmailName value. The default value is "IEUser@," "IE30User@", or "IE40User@". If the data value is corrupted, an elipsis (...) is placed after the data value (for example, "IE40User@"...).

> Double-click the EmailName value, or click Modify on the Edit menu.

> Enter your email address, Click OK.

Configuring a Mozilla/Firefox Browser for anonymous ftp transfers

> Enter "about:config" in the address or "where am I going" window.
> Enter ftp in the "filter" window

> If "advanced.mailftp" is set to false, double-click it to toggle it to true
> If there is no entry for network.ftp.anonymous_password, right click in the window and select: 'new', then select 'string'
> Enter the string: network.ftp.anonymous_password

> You will be prompted for your password. Enter your e-mail address.